Review of StreetSmart Edge


Wednesday, April 20th, 2011

Update:  5-Dec-2011    I’m using version 1.10.28 now, which runs well enough on my Vista machine, but horribly slow on my powerful Windows 7 based computer.  I went to SSE support a while back and they did the usual—reinstall / blame my modem/router, but no improvements in performance.  I’ve been swamped with other things, but recent commenters seem to be seeing the same things (e.g., high CPU usage on Windows 7).   I’ve also noticed on the Windows Task Manger that SSE is page faulting like mad, sometimes several thousand a second when it is sitting there doing nothing.

The comments below relate to version 1.8.7.0 (as of 18-Aug-11).  Steetsmart Edge is available for download for qualified users on the Schwab website.

Before I get to my complaints there are some nice changes and additions:

  • Trading is smooth.  It feels natural and fast. My only complaint so far is that it doesn’t default to buy or sell-you have to choose which one you want. That’s probably good for novices, but annoying to an experienced user
  • Accessing / trading options is very nicely done.  Option chains come up collapsed down to expiration dates, which you can then easily open up.  Copying options to a watch list is conveniently accomplished with copy and paste commands.  Current positions are shown in the option chains—a pleasant surprise.
  • I like the availability of midprice quote, halfway between the ask / bid price—useful for options and lower volume securities.
  • The scrolling / time windowing capabilities located at the bottom of charts are excellent
  • There is a copy chart functionality and some global color theme controls–hopefully these improvements will address most of my setup difficulties.

Some complaints:

  • Getting default setups the way I want them has been very painful.  The differences between restoring from  files and templates is not at all clear, and there appear to be a lot of bugs in this area.
  • The charts have a lot of nice features, but they have a “frequency centric” approach.  You must pick the frequency (e.g., 1 minute or daily) and then the  chart then picks the duration (e.g., 5 days or 254 days).   This is bass ackwards—I want to pick the duration and then have the package provide the maximum frequency it will deign to provide—the higher the better.
  • Slow initial startup time.   Even with a brand new fast quad core computer the package takes a long time to startup.   Switching layouts, or loading the layout from the central Schwab server extracts additional time.
  • The colored “link” symbol in the upper right of many tools locks all tools to the same ticker if the link symbol is the same (see on right of picture below).  Generally if I open multiple tools I”m comparing things so having them all sync’d to the same symbol is counterproductive.  So far I haven’t found a good use for this link.
  • .

Some tips:

  • Typically I’m using multiple computers in the course of a day so I use the save as / load from Schwab server capability located under “file” on the main window.  This keeps my layout consistent between computers.   This should be a default choice for the user—local or server based layout at startup.
  • If you find yourself flipping between different tools (e.g., watch lists and charts) a lot, consider putting them on different tabs.  This avoids a lot of tool finding and you can flip contexts with a single mouse click.
  • If you are running an older version than 1.8.7.0   I recommend you upgrade.  You don’t have to remove your current version of Street Smart Edge, you can download the new version from the Schwab site and install the updated version.  Your current settings may be lost, so be sure to save all your layouts, chart settings, watch lists, etc., before you upgrade.  Your current version shows up in the upper right hand corner of the application.
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  • http://www.jeffrey-greenberg.com jeffg

    I find this software to be unusable. It looks better than Streetsmart Pro but it’s got usability problems, display bugs, and lack of basic features. I’m actually shocked that Schwab has released this in the current state.

    Moreover, the development team does not communicate the way in the way that modern development is done on the web. I’ve no idea when the next release is or what it’ll contain. I’m shocked at how amateurish this product release is from a major company especially when you consider the amount they are spending advertising it on TV (cnbc).

    So I’m going back to their Pro software (which isn’t pretty and lacks features, but it works all in all) until this one is ready for prime time, which is likely to be many months from now ( mid-may 2011) based on the process I’m experiencing.

    I’m disappointed!!!

  • vance

    Hi Jeff,
    I’ve been using SSE in spite of its flaws primarily because it works better through corp. firewalls than Fidelity Trader Pro or SS pro (didn’t work at all for me). I think Schwab is monitoring my site, so if you have some key complaints I’d be glad to post them.
    Most of the problems I have seen have been configuration style problems–not remembering chart settings and the like. I agree not publishing updates is annoying. The 1.4.7.0 build I’m using now fixed a lot of problems and I just stumbled onto it.

    – Vance

  • Kent

    I have tried using SSE and it does not display well. I have a 4 monitor system and have upgraded drivers and also installed a new video card.

    According to Schwab tech support I have more than enough horsepower with my overall system.

    Sticking with SS Pro until I have no other choice, then maybe switch brokers.

  • activetrader

    Lacks customization features. very slow and buggy

  • BillyB

    I’ve tried the latest version of SSE and it is horrible! Whenever order volume gets heavy the program locks up … 5-10 seconds for each and every mouse click or key stroke. Even when volume isn’t heavy, it’s slow.

    I have 20+ yrs professional experience with computers; there’s nothing wrong with my CPU, internet speed, etc. It is definitely this awful program.

    Even opening up ports on my router at the request of Schwab tech support did not help.

    I’m on the hunt for something better …

  • http://sixfigureinvesting.com/blog/ Vance

    Hi Billy,
    I’ve also noticed that 1.8.7 took a step backwards in stability. Indicates to me that their testing suite is not very comprehensive. Are you using version 1.10.25, the one that is currently downloadable?

    – Vance

  • BillyB

    Yup. Latest version; just update yestiddy.

    Again – I’m OK with the mediocre charting; I don’t use a lot of such tools. I just need to see the Level II data and work with a program that gives me speedy execution.

  • HMM

    Basically junk.
    — the Schwab development team have completely corrupted both platforms…particularly Edge which I find useless..I mean completely.

    Beyond comprehension.

  • daj

    junk. starts minimized every time, seems incompatible with my NVIDIA graphics card. I have never been able to “maximize” the program once it starts up. It remains minimized in my taskbar regardless of what i do. schwab was no help after 1 hour.

  • http://sixfigureinvesting.com/blog/ Vance

    Hi Daj,
    What OS are you trying to run on? Mine runs, but works much better on Vista than Windows 7 — go figure.

    – Vance

  • daj

    Windows 7 ultimate. More details: after an exhaustive internet search, i found someone who told me to find this file: atwpkt264.sys and rename it with the “.bak” extension. I did so and, much to my surprise, edge worked. A couple of months later, i made the mistake of updating my nvidia quadro fx 3800 m driver. Now i’m back to edge opening minimized in the tray and not maximizing under any circumstances. I rolled the driver back to the previous version and searched for the file again. the atwpkt.bak file is the only one found. Obviously there is some problem with displaying edge with this particular video card. I spent a solid hour with schwab support, their conclusion was that i have a bad video card. Nonsense.
    I’m using a dell precision m6500 covet machine that is one year old.

  • Dave

    Hi daj,
    I was on the phone with tech support last Friday for over an hour with similar issues as everyone else. Locked up, slow and high, 25%, cpu usage. TS guy was sharp and downloaded my layout to his computer. Guess what, he had the same problems I did! Go figure.
    I was having the taskbar/SSE minimized issue on wife’s laptop. TS said to hover over the SSE tag and use arrow keys to bring it into view. I didn’t try it, he was just doing this remotely.
    D

  • daj

    FYI, hovering over the SSE taskbar tag and using the arrow keys does nothing, the program remains minimized. maddening.

  • http://sixfigureinvesting.com/blog/ Vance

    Hi daj,
    What does it show when you right click on the tag? Mine shows SSE, pin program to task bar, and close window. If you see SSE, can you right click on it and see “open” as a choice? properties? Have you tried running it in Vista compatibility mode?

    – Vance

  • daj

    I’ve tried the ‘right click, properties’, opted for both vista and xp, no change, still starts minimized. I believe the problem is related to the nvidia quadro fx 3800 m video card. I had sse working for a couple of months (unfortunately I don’t remember exactly what hoops i jumped through to do it). when i updated the nvidia video driver last week, i was back to sse starting minimized. reverting back to the previouis driver made no difference. I assume sse and nvidia quadro fx 3800 m just don’t get along. massively frustrating.

  • Jheffner

    fed up with streetmart pro, is tradestation or ib a better option?

  • http://sixfigureinvesting.com/blog/ Vance

    Sorry, I don’t know anything about either of these. Fidelity active trader pro works decent for me, at least it doesn’t have the performance problems I’m seeing with SSE. What specific problems did you have? I’ll be updating my review soon and I like to compare notes.

    – Vance